The Shift leader position is to develop them to become assistant manager’s and assist the location manager and assistant manager in the operations of the store, as well as help in the developing of new cashiers /attendants. The shift leader will be able to assist and step in to the Assistant manager role in the absence of the manager or Assistant manager with the day-to-day responsibilities of operating the store within the specific guidelines described by the operating policy.
Specific Duties and Responsibilities
A. Personnel – The Shift Leader will assist in the training and motivation of all store personnel,
B. Store Operation – Shift Leader is responsible for management of the second shift as described by the operating policy.
a. The Shift Leader will:
i. Give appropriate customer service,
ii. Greet customers with a smile,
iii. Suggest merchandise purchases to all customers,
iv. Operate the cash register accurately,
v. Price, stock and face merchandise. Stocking merchandise is includes, but is not limited to, gondolas, shelving, counters, walk-in coolers, upright coolers and backroom storage areas. At times this may entail lifting weights of 50 lbs. or more to accomplish certain stocking requirements.
vi. Maintain the store in accordance with maintenance policies and conform to Health Department rules and regulations at all times. To accomplish this, these tasks may include, but are not limited to, replacing gas nozzles and hoses, changing pump fuel filters, cleaning or changing furnace and equipment filters, sweeping parking lots, picking up trash on store property, emptying trash cans, keeping store shelves clean, stocked and fronted and cleaning restrooms and floors.
vii. Follow all security and safety procedures
viii. Account for all shift and daily transactions accurately,
ix. Present a clean and neat appearance at all times,
x. Perform other duties that may be assigned by the store Manager or District Manager.
C. Controls – The Shift Leader is responsible for all cash and inventories during the absence of the Store Manager or Assistant Manager. All overages and shortages are to be reported to the Store Manager.